Mytese can provide online remote support to new and existing clients. We use a product from a well-respected and multinational company called LogMeIn to provide fast, secure and reliable remote support.
SupportIT The benefits of remote support include a much faster response time to support requests from clients and the benefit of eliminating travel costs. Over 230 of our existing clients are already reaping the benefits of our remote support system and we have received nothing but positive feedback. The online support system is very practical when updating virus protection, programmes or backup strategies as they can be performed after work hours when your computers are not being used.
Of course, Mytese also provides telephone support and onsite support if required.
If you are an existing client and wish to use this system please contact us and we’ll be happy to set it up for you.